9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 2827661096
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient login access.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on the "send OTP" button again and wait for the allotted time. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app with ease. This should allow you to enjoy the newly updated features and functionality.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can cash out your winnings, but not any incentive rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This variability can impact the overall timeframe for completing transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus money. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failed. If it's failed, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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